Key Roles & Responsibilities

1. Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment pipelines (sourcing, interviewing, candidate selection, and offer negotiation).
• Design and update job descriptions, competency frameworks (KSAs), and organizational charts.
• Manage candidate onboarding, orientation, and probation evaluation cycles.

2. Employee Relations & Organizational Culture

• Act as a primary liaison between executive management and employees to address workplace grievances.
• Manage conflict resolution, disciplinary procedures, and offboarding/exit interview processes.
• Drive employee engagement programs to build morale and boost retention.

3. Performance Management & Training

• Execute performance appraisal systems (KPI setup, quarterly/annual review cycles, continuous feedback).
• Identify skill gaps and design learning and development (L&D) initiatives.
• Assist managers with performance improvement plans (PIPs) for underperforming team members.

4. Compensation, Benefits & HR Operations

• Manage payroll data collection, commission processing, and leave administration.
• Oversee employee benefits enrollment (medical insurance, social security, allowances).
• Maintain accurate employee records and HRIS databases.

5. Legal Compliance & Government Relations

• Ensure strict adherence to local labor laws, employment contracts, and labor quotas/regulations.
• Manage employer compliance requirements across governmental labor and privacy portals.
• Update internal HR policies, employee handbooks, and standard operating procedures (SOPs) regularly.